Model

The Business Analyst Workbench allows business analysts and business process owners to model and analyze any business process, without the need for specialist training or programming skills. An intuitive drag-and-drop interface based around metaphors familiar to business users allows them to:

• map people and processes as a flowchart of icons and connections

• identify how often and when processes start.

• view and specify the work involved in each stage of a process either as estimates, or based on real observations taken on real processes.

• specify how often processes take a different course through a process, based on decision diamonds.

Business analysts and business process owners can then run simulations that allow them to:

• follow process flows from the perspective of users of existing or proposed systems

• confirm models are correct

• analyse processes in terms of time, resources, cost and efficiency

• identify bottlenecks and opportunities for process improvement

The model can be quickly and easily changed and re-animated, allowing analysts, process owners and consultants to evaluate the impact of proposed process changes.

Our clients typically see tangible and significant bottom-line benefits in less that a fortnight from using the Business Analyst Workbench for modelling and process improvement projects. It also provides a complete environment for the initial stage of any larger system and process development project, and continues to deliver essential support to developers and process owners throughout the project lifecycle.