Manage

Many development environments and packaged applications handle transaction processing well, but fall down when it comes to providing good management information. Businesses often need to buy and bolt on third-party tools to allow managers to see the information they need. Workstream Enterprise includes, as standard, the Business Manager Workbench. This module automatically provides managers with powerful reporting on activity levels and process efficiency, while delivering all the customisable reports you'd expect to see in any application. Through an intuitive graphical interface, business managers can:

• define and save web-based reports on the measures they want to track, such as the time taken to complete a task

• benchmark performance across different teams or business units within their own organisation, or benchmark against industry best practice

• analyse a detailed audit trail of past activity, to identify bottlenecks and opportunities for process redesign

• easily capture and feed those suggestions back to business analysts and developers – who can use the power of Workstream to deliver a new version of the system in weeks rather than months

Using Business Manager Workbench, you can focus on driving up business efficiency and quality still further – from the moment a new process or system is rolled out.

Business Manger Workbench also allows business analysts and consultants to plug assumptions into their models during the design phase and get a feel for the efficiency of a process, based on best-guess estimates of how each part of the process will function.

• an in-built Business Activity Monitoring tool. Real-time monitoring of current activity supports more effective management of existing operations. Sophisticated analysis of detailed audit trails allows bottlenecks and opportunities for process redesign to be identified. And best-guess estimates for how long each part of a process will take can be plugged in to the model to give a feel for the efficiency of new or revised processes